Changelog

What has changed in WhatsApp Business Agent Studio, most recent first. Each feature name links to its help article.

21 August 2026

  • New Conversation turns page under Insights in the sidebar. Enter a consumer's phone number and see the ordered steps the agent took on their most recent conversation, LLM calls and tool calls side by side, with latency and status on each step.
  • Agent budget now supports a 30-day rolling window in addition to 1, 7, and 14 days.
  • Fixed a small visual glitch on the Budget page where the delete button sat below the input row.

4 August 2026

  • New UI skills section under Configure for rich message components the agent can send, carousels, call-to-action buttons, WhatsApp Flows, images, interactive lists, and locations, each with its own on-and-off toggle.
  • New Agent budget page to cap token spend over a rolling time window at the Business Manager level. When more than one cap is set, whichever is reached first takes effect.

20 July 2026

  • Added a Delete agent action so you can remove a WhatsApp agent from a phone and start clean. Removing the last agent on a WhatsApp Business Account disconnects the integration for that WABA.
  • Polished the Delete confirmation dialog so it closes cleanly and no longer overflows on small screens.

14 July 2026

  • New Import connector from OpenAPI spec. Paste or upload a YAML or JSON file and the studio creates the connector plus one tool per operation in a single step. Authentication type is inferred from the spec.
  • Added a skill collision detector that warns you when two skills have overlapping triggers before you save.
  • A sample OpenAPI spec is now bundled so you can try the import flow without leaving the app.
  • Seven new help articles across the library.

13 July 2026

12 July 2026

  • Beta banner across the landing page, the home page, and the help center home so it is clear that WhatsApp Business Agent is in Beta and not yet generally available.
  • Eligibility gate on the dashboard. When a WhatsApp Business Account has not accepted the Meta Business AI terms yet, the dashboard now shows a friendly waiting screen with a one-click enable link instead of a confusing error.
  • Direct WABA ID entry on the home page for teams that would rather enter a WhatsApp Business Account ID than a full Business Manager ID.
  • The header phone picker now lists other phone numbers on the same WABA so you can jump across without going back to Home.
  • Refreshed product screenshots across help articles so the visuals match the current UI.

11 July 2026

10 July 2026